Please read the Terms & Conditions below and if you have any questions or need any clarifications, contact us before placing your order. Placing an order on the GiveAcaricature.com website constitutes your agreement to all such terms & conditions.

PRIVACY POLICY

At GiveAcaricature.com your privacy and security is important to us and we take it very seriously.

Credit Card Information

We use secure servers to protect your personal and credit card information and we delete credit card information once the transaction has been processed. Beginning with the page where enter your contact information, you are on our secure server evidenced by either a solid key, closed lock, or "https" depending on the browser you are using. These servers are protected and encrypt your information using 128 bit SSL technology. As proof that we are committed to security, we use Verisign as our payment gateway. GiveAcaricature.com has strict internal policies regarding the access and use of credit card information.

Other Information

We collect personal information for the sole purpose of satisfying the order. We collect your contact information to ensure that we can communicate as necessary throughout the delivery process. We also collect personal information that is required by the artist to complete the caricature. This information is not provided to third parties and is only handled by a limited number of employees to process the order. We do track website traffic patterns for the purposes of improving our website. GiveAcaricature.com has strict internal policies regarding the use of customer information.

RETURN/CANCELLATION POLICY

We are very interested in making sure that our customers are satisfied. We pledge to provide you with innovative products with exceptional quality and value and with customer service that exceeds your expectations.  See our satisfaction guarantee.  Because work on your order begins almost immediately, we charge your credit card as soon as we receive your order.  We do realize that circumstances change so that if you want to cancel your order, your refund is dependent on the stage of completion when you cancel:

• Orders cancelled BEFORE the artist begins work (normally within 24 hours) - 100% refund.

• Orders cancelled AFTER our artist has started but BEFORE shipment - 100% of frame related and 40% of the artist related price will be refunded.

• AFTER shipment - Because we don't ship until after you have approved the Preview, there are no refunds at this point.  We of course will replace anything that has been damaged due to defect or shipping as long as it is reported within one week of receipt.  For orders being shipped outside of the U.S., please see International Shipments below.

• Any refunds will be credited only to the original credit card used when placing the order.

Shipping

We recommend UPS shipping methods, which provide tracking and insurance.  We do offer USPS shipping options, which can be less expensive, but does not provide door to door tracking or insurance.  If you choose a shipping method that does NOT provide tracking or insurance, you assume the risk of loss or damage.

INTERNATIONAL SHIPMENTS

We reserve the right to not process orders from countries with high incidents of credit card fraud. Some countries may charge additional taxes or custom duties/fees upon delivery which are not included in the price. During checkout, you, the customer are given a variety of shipping method options to select from to suit your needs for timing, cost, and risk. If you choose a shipping method that does NOT provide tracking or insurance, you assume the risk of loss or damage.

• United Parcel Service (UPS):  All United Parcel Service shipping methods provide insurance & door to door tracking

• US Postal Service (USPS): Express Mail International - insurance is provided, and tracking is limited once the package leaves the United States.

• US Postal Service (USPS): Priority Mail International - limited insurance is provided, and tracking is limited once the package leaves the US.

• US Postal Service (USPS): All other USPS options - do NOT provide tracking or insurance.

TIMING

We understand that you may have a specific event for which you are purchasing the caricature and timing is important. We can control what we do but please note that you, the customer, have an impact on meeting deadlines because your provide the initial photo(s) and review and approve the Preview.  Note that our clock starts ticking when you provide your part:

• Preview – Generally available to buyer 7 business days after receipt of acceptable pictures.  Your order shows the exact date it will be available.

• Final Caricature – Completed in 4 business days or less after acceptance by buyer of Preview. Printed (unframed) caricatures will be mailed to ship to address within 2 business days after Preview approval; Framed caricatures will be shipped to ship to address within 4 business days after Preview approval. Note that receipt of final product will be dependent on shipping method selected (i.e. UPS Ground, USPS Priority Mail, Overnight Shipping, etc). Digital caricatures will be emailed to customer within 1 business day of Preview approval.

• Rush Orders – In the event that the timing above does not meet your event needs, GiveAcaricature.com can accommodate rush orders for an additional fee. Rush orders are still subject to Preview approval.

COPYRIGHT

All contents of the GiveAcaricature.com website(s) are: Copyright (c) GiveAcaricature.com /Leading Edge Gifts LLC 2005-2009 with all rights reserved.

JURISDICTION

This agreement is governed by the laws of the State of Oregon, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Washington County, Oregon, U.S.A. in all disputes arising out of or relating to the use of the GiveAcaricature.com  and Leading Edge Gifts Sites, Services, and Products.